Success Stories

Turning Ambition into Impact: Featured Case Studies

These stories illustrate how Malham Partners’s sector expertise and partnership model address real industry challenges, delivering measurable, sustainable results. Client details have been omitted for confidentiality purposes.

Advanced Manufacturing Solutions

Sector: Industrial Technology

Challenge:

The company, a supplier of precision aerospace components, faced lengthening lead times, inconsistent quality standards, and mounting supplier delays—a result of older equipment, skills gaps on the shop floor, and pandemic-driven supply chain disruptions common in the sector. Additionally, strict compliance with new aerospace certification standards (AS9100:2018) required costly upgrades, and the business struggled to win major contracts due to perceived operational risks by large OEMs.

Our Approach:

Implemented lean manufacturing, reducing assembly errors by 22.6%
Modernized the factory floor with CNC machine upgrades and real-time quality tracking
Recruited a COO with a track record in aerospace compliance
Negotiated new terms with key suppliers, stabilizing input prices and delivery
Launched pilot production in the EU, navigating EASA regulatory frameworks

Results:

Revenue rose from $4.2M to $5.91M in 18 months (a 40.7% increase)
Average lead time dropped from 21.5 to 14.3 days (33.5% improvement)
Earned AS9100:2018 certification, unlocking Tier-1
OEM contracts worth 11.8% of annual revenue
EU sales contributed 16.2% of new revenues by year two

Digital Health Platform

Sector: Healthcare Technology

Challenge:

Rapid legislation changes (including 21st Century Cures Act compliance), surging telehealth demand during COVID, and escalating cybersecurity threats strained the platform’s small development and client support teams. Onboarding delays led to frustrated providers, while the absence of robust privacy protocols risked regulatory penalties and eroded client trust. Clinical partners demanded seamless EMR integrations to manage rising patient volumes, but legacy APIs bottlenecked data flow.

Our Approach:

Led a $2.6M Series A to expand developer and customer support teams
Brought in a regulatory consultant to guide HIPAA/21st Century Cures compliance
Streamlined onboarding workflow, cutting average setup time by 41.2%
Deployed an external security audit and implemented SOC 2 protocols
Built direct integration with two major EMR vendors

Results:

Customer count climbed from 115 to 182 in 19 months (58.3% growth)
ARR increased by 74.7% from $790K to $1.38M
System uptime improved from 97.8% to 99.4%
Provider satisfaction jumped 16.8 points to 83.6/100

Consumer Wellness Brand

Sector: Consumer & Retail

Challenge:

After pandemic-fueled ecommerce growth, the brand’s direct-to-consumer channel suffered from fulfillment issues (due to national carrier delays and local inventory mishaps), a high 8.5% abandoned cart rate, and lagging retail penetration despite strong online reviews. New FDA guidelines on supplement labeling and supply chain disruptions raised risk and cost for small players. Fragmented purchase data made retention and inventory planning difficult just as regional chains began reopening to new brands.

Our Approach:

Partnered with regional fulfillment centers, cutting last-mile delivery times by 27.3%
Designed data-driven retention campaigns, lowering abandoned carts to 5.8%
Upgraded inventory systems to meet new FDA tracking standards
Mentored leadership on retail partnership pitches, securing space in three regional chains
Implemented robust feedback loops using CRM analytics

Results:

DTC revenue grew 194.7% ($620K to $1.83M)
Retail accounted for 17.1% of total sales after 12 months
Repurchase rate rose from 24.6% to 33.2%
Lead supplement achieved an average customer rating of 4.87/5.0

Success Stories

Turning Ambition into Impact: Featured Case Studies

Looking for more information? Contact our team.

Phone

Email

Address

Success Stories

Turning Ambition into Impact: Featured Case Studies

Looking for more information? Contact our team.

Phone

Email

Address

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